Student’s view on library matters, do they matter?
Posted on 31. Mar, 2011 by Henriëtta Hazen in Announcements, Faculty, FASoS, FHML, FHS, FL, FPN, Library user group, RSS-Mail, SBE, Studentgeeltje, Students, Twitter
The answer is yes!
What are the main concerns for students regarding library matters? What kind of information does a student need when visiting the library for the first time? How should the library communicate with students? These are some of the issues discussed in the first three meetings of the Library User Group. The Library User Group, with students from all faculties, is meeting on a monthly basis. Main goal for these meetings is to exchange information and opinions between students and library staff on all kinds of library matters. It’s not only a platform for expressing concerns or complaints (and compliments as well!) about library facilities and services, but also for discussing new developments regarding library services and facilities.
The students have already given us input on a number of issues, such as house rules (what to do when the library is very crowded and you want to concentrate), printing and copying facilities, the use of Facebook as a communication channel, the use of the information boards at the libraries entrance and self-service options.
Do you make use of the library on a regular basis? And do you have any issues you would like to address to the Library User Group? Or would you like to become a participant? Please contact Yvette Froeling (y.froeling@maastrichtuniversity.nl) or Henrietta Hazen (h.hazen@maastrichtuniversity.nl).
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student
May 23rd, 2011
Two things:
1. The coffee corner at the library. It is ok to be a bit more expensive i think. But why is the quality not better? I feel that the breads are always very dry and with barely any salad or vegetables.
2. Half of the library is full with “reserved” places all day, i.e. students leave their books their for hours to guarantee a spot for later. This makes the spots available unnecessarily scarcer. I saw a interesting solution to that problem at Bonn’s University: they ask you to leave a paper at your place that says when you left your place. At not so busy hours you could leave your stuff there for an hour or two (can’t remember the details), and at the busy times half an hour or hour. If you did not come back and there is a scarcity of seats the library staff ( i think) would take it away and you could pick it up at a certain place in the library (maybe against a small fee?, not sure). Maybe that’s an idea that would also work at Maastricht University?
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Henrietta Hazen
May 24th, 2011
Thanks for your input!
This is what we are going to do in the near future regarding your remarks:
1) we will discuss this with the owner of the coffee corner and ask if he can do something about the quality of the bread.
2) from June 15 onwards we will work with a new concept in the library, where the staff is much more visible in the complete library. One of the tasks will be to keep a very close eye on the reserved places and come up with solutions for the near future.
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